Thank you for shopping at Holdem Denim. Please review our refund policy carefully before making a purchase.

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No Refund Policy

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All sales are final.
We do not offer refunds once an order has been completed, except in cases where the item received is damaged, defective, or incorrect.

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Please review product details and sizing information carefully before placing your order.

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Damaged or Incorrect Items

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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours after receiving your order.

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Please include the following information:

• Your order number

• Clear photos of the damaged or incorrect item

• A brief description of the issue
   

You can send these information through:

Email: holdemdenim8siam8@gmail.com
Facebook: https://www.facebook.com/holdemdenim888/

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After reviewing your request, our team will confirm whether the item qualifies for a refund or replacement.

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Return of Damaged Items

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If a return is approved, the customer must send the item back to our return address.

The item must:

• Be returned within 7 days after approval

• Be in its original condition

• Include the original packaging

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Return Shipping

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If the item is confirmed to be defective or incorrect, Holdem Denim will cover the return shipping cost.

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If the item is returned for any other reason that does not qualify under this policy, the customer will be responsible for the return shipping cost.

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Refund Process

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• Once the returned item has been received and inspected, we will process the refund.

• Approved refunds will be issued via bank transfer to the customer's bank account within 48 hours after the returned item has been received and verified.

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